Last updated: January 8th, 2026
Privacy and Cookie Policy: The Post House
The Post House 101 Pitt St, Mount Pleasant, SC 29464
Effective Date: January 8, 2026
1. Introduction Welcome to The Post House. We value your privacy and are committed to protecting your personal data. This Privacy and Cookie Policy outlines how we collect, use, share, and safeguard your information when you visit our website, book a stay, purchase items from our store, or interact with us through digital platforms. This includes reservations, marketing communications, and digital advertising.
By using our site or services, you agree to the terms outlined in this policy.
2. Information We Collect We may collect and process the following categories of personal data:
Contact Information: Name, email address, phone number, and physical mailing address.
Reservation and Guest Data: Stay dates, room preferences, and special requests collected through our booking engine and property management system.
E-Commerce Data: Shipping and billing addresses, and purchase history for items bought through our store.
Marketing Preferences: Email subscription status and opt-in history.
Technical Data: IP address, browser type, device information, cookies, and usage data.
Interaction Data: Details on how you interact with our website via tracking tags, emails, and advertisements.
3. How We Collect Information We collect information through:
Direct Interactions: Forms you fill out for newsletter sign-ups or store purchases.
Booking Engine: Reservations and inquiries made via Windsurfer.
Property Management: Guest registration and stay management via StayNTouch.
Klaviyo Tracking Tags: Onsite technologies that monitor browsing behavior and engagement.
Cookies: Standard tracking technologies used to improve site performance.
4. Use of Your Information We use your personal information to:
Manage Hospitality Services: Process reservations and manage the guest experience via Windsurfer and StayNTouch.
Fulfill Store Orders: Process and ship retail purchases using your provided physical address.
Customer Communications: Manage our relationships and marketing via Klaviyo.
Targeted Advertising: Create custom audiences and serve relevant ads on platforms like Google Ads and Meta (Facebook/Instagram).
Analytics: Analyze website performance via Google Analytics and Klaviyo onsite tracking.
5. Third-Party Services We share your information with trusted third parties who help us operate our business:
Windsurfer: Used for room reservations and booking management.
StayNTouch: Used for property management and guest check-in services.
Klaviyo: Used for email marketing, customer data management, and onsite tracking.
Advertising Partners: We share data with Google Ads and Meta (Facebook Ads) to provide relevant advertising.
Google Analytics: Used for site analytics.
These third parties are governed by their own privacy policies.
6. Cookies and Tracking Technologies Our website uses cookies and tracking tags to improve user experience and understand usage patterns.
Essential Cookies: Required for site functionality.
Performance Cookies: Collect data on how visitors use the website.
Advertising Cookies: Used by Klaviyo, Facebook, and Google to deliver targeted ads.
Functional Cookies: Remember user preferences.
You can manage your cookie preferences through your browser settings or third-party opt-out tools.
7. Your Choices You have the right to:
Opt Out: Unsubscribe from marketing emails by clicking the link in any Klaviyo communication.
Disable Cookies: Adjust your settings through your web browser.
Data Access: Request access, correction, or deletion of your personal data by contacting us.
8. Data Security and Retention We implement appropriate technical measures to protect your personal data. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Contact Us If you have questions about this Privacy and Cookie Policy or wish to exercise your rights, please contact us:
The Post House 101 Pitt St, Mount Pleasant, SC 29464 https://theposthouseinn.com/contact/
10. Policy Updates We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices. Updates will be posted on this page with the revised effective date.